Frequently Asked Questions

Feel free to reach out with any questions:
hello@mconceptshop.com
 (215) 839-9154

 

 

What do you sell?

We primarily offer awesome clothing, accessories and lifestyle products from local Philadelphia designers, artists and small brands, along with a small selection of other brands and designers that we love. We also have stunning and rare vintage from established brands. In addition, we have some art and home goods.

Our inventory changes every two weeks. Come visit and explore.

Is it all "Made in USA"?

No, for many reasons, all which we are glad to discuss in person.

In general, some of our items are made right in Philadelphia and surrounding areas. Others come from further away. We believe that in this era of a global economy, we want to celebrate and recognize all makers and entrepreneurs.

Where do you ship to?

We ship only inside the USA. We are looking for ways to implement shipping for international clients. Give us a ring or an email and we can figure something out for you.

I'm a local designer/artist/maker and I want to sell with you guys. What next?

We try to really keep the space tightly curated to make it an exciting and special shopping experience for visitors. We are a great match for some products, and not such a great match for others. Best way to start a conversation with us is to send an email with information about yourself and your products. Please include your social media (Instagram is best!), and a linesheet if you have one.

I want to do a pop up in your shop and/or rent your space for an event. Possible?

We love supporting other entrepreneurs BUT our space is exclusively reserved for events by designers/artists/brands that we carry. Exceptions are made for social impact and philanthropy events, on an individual basis.

I saw something I love but offered not in my size. What to do?

We offer items online "as is" but if you stop in to visit our store in person, we are happy to discuss a made-to-measure order.

How do I order? Where is my stuff?

You can order items through the "Shop" page.

Where is my stuff?

All orders are shipped via USPS Priority Mail Service, with tracking and insurance. Contact us if you lost your tracking email and we will look it up for you.

I'm really unhappy about my order or shopping experience.

As a small business, we cannot operate and exist without our clients. Reach out to us and let's talk. We want to hear about your experience and we want to work with you to resolve in.